Privacy Policy

Effective Date: October 21, 2025

At Alpha Omega Investigations (“we,” “us,” or “our”), your privacy is paramount. As a leading provider of personal injury investigation services in San Diego and throughout Southern California, we handle sensitive information daily—ranging from client details to investigative findings—to deliver court-admissible evidence, detect fraud, and support fair outcomes for insurers, attorneys, employers, and businesses. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). By accessing or using our website at https://alphaomegainv.com (the “Site”) or engaging our services, you consent to the practices described herein.

We are committed to transparency, discretion, and ethical handling of data, ensuring that all investigative work adheres to strict confidentiality protocols. This policy applies to all interactions with us, including website visits, service inquiries, and case engagements. If you have questions, contact us at the details provided below.

Information We Collect

We collect personal information to facilitate investigations, communicate effectively, and comply with legal obligations. This includes data you provide directly, as well as information gathered through our services or automated means. Categories include:

Personal Identifiers and Contact Information

• Names, addresses, email addresses, phone numbers, and dates of birth from clients, subjects of investigations, witnesses, or other parties.
• Professional details such as employment history or affiliations, relevant to background verifications or fraud assessments.

Sensitive Investigative Data

• Health-related information (e.g., injury details in personal injury claims), financial records (e.g., asset ownership for fraud detection), or location data from site inspections, accident reconstructions, or witness interviews.
• Vehicle and property records, including registrations, licenses, and ownership via DMV or public databases.

Usage and Technical Data

• IP addresses, browser types, device information, and Site interaction logs (e.g., pages visited) collected via cookies or analytics tools to improve user experience.
• Communications records, such as emails or calls, for service coordination.

We do not knowingly collect information from children under 16 without verifiable parental consent, and our services are not directed at minors.

How We Use Your Information

Your data fuels our mission to uncover truth with precision and discretion. Specific uses include:

• Service Delivery: Conducting investigations, such as witness statements, site inspections, EDR downloads, or fraud analyses, to provide actionable, court-ready evidence.
• Communication: Responding to inquiries, updating case progress via investigative memos, or sending service-related notifications.
• Legal Compliance: Fulfilling subpoenas, court orders, or regulatory requirements; retaining records for litigation anticipation.
• Improvement and Analytics: Enhancing our protocols through aggregated, anonymized data; optimizing the Site for accessibility.
• Marketing (with Consent): Sharing updates on services or industry insights, but only if you opt in.

Under CCPA/CPRA, we use personal information for our operational “business purposes,” including internal analytics and vendor support, always prioritizing minimization and purpose limitation.

Disclosure of Information

We share data judiciously, only as necessary for legitimate purposes. Recipients may include:

• Clients and Authorized Parties: Investigative reports shared solely with the engaging client (e.g., attorneys or insurers) under strict confidentiality agreements.
• Service Providers: Trusted vendors for tools like secure data storage or transcription, bound by confidentiality.
• Legal Authorities: In response to valid warrants, court orders, or to prevent harm, as required by law.
• Business Transfers: During mergers or acquisitions, with safeguards for continuity.

We do not sell personal information as defined by CCPA (no monetary or other valuable consideration exchanged). Disclosures for cross-context behavioral advertising are limited and disclosed transparently.

Data Security and Retention

Protecting your information is non-negotiable. We employ industry-standard measures, including:

• Encryption for data in transit and at rest.
• Access controls, firewalls, and regular audits to prevent unauthorized access.
• Employee training on confidentiality, treating all work as privileged “work-product” in anticipation of litigation.

Retention aligns with needs: active case files for the duration plus 7 years post-resolution (per legal standards); technical logs for 12 months. Upon request or case closure, we securely delete or anonymize data where feasible.

In the event of a breach, we notify affected parties and regulators promptly, as mandated by law.

Your Privacy Rights Under CCPA/CPRA

As California residents, you have robust rights over your personal information:

• Right to Know: Request details on categories collected, sources, purposes, and third-party disclosures (up to twice yearly).
• Right to Delete: Request removal of your data, subject to exceptions like legal obligations.
• Right to Correct: Update inaccurate information.
• Right to Opt-Out of Sales/Sharing: Though we do not sell, opt out of any future sharing for targeted ads via our Site cookie banner.
• Right to Limit Sensitive Data Use: We limit use to necessary purposes and do not infer sensitive characteristics.
• Non-Discrimination: Exercising rights won’t affect service access.

To submit a request, email privacy@alphaomegainv.com or use our Site form. We verify identity via secure methods (e.g., matching provided details) and respond within 45 days, extendable if needed. Authorized agents require proof of consent.

International Data Transfers

Our operations are U.S.-based (San Diego, CA). Any transfers outside involve safeguards like Standard Contractual Clauses for adequacy.

Cookies and Tracking Technologies

The Site uses cookies for functionality (e.g., session management) and analytics (e.g., Google Analytics, anonymized). Manage preferences via browser settings or our cookie consent tool. We do not respond to Do Not Track signals but honor opt-outs.

Third-Party Links

Our Site may link to external resources; we are not responsible for their privacy practices. Review those policies independently.

Changes to This Privacy Policy

We may update this policy to reflect legal, operational, or technological changes. Significant revisions will be posted here with the new effective date; minor ones notified via Site banner. Continued use post-changes constitutes acceptance.

Contact Us

For privacy concerns, rights requests, or questions, reach out to:

Alpha Omega Investigations
Attn: Privacy Officer
755 FRONT STREET – SAN DIEGO, CA 92101
Email: privacy@alphaomegainv.com
Phone: 619 903 955

Thank you for trusting Alpha Omega Investigations. Your privacy empowers our partnership in pursuit of justice and clarity.

This policy complies with CCPA/CPRA as of October 21, 2025. For EU/UK users, GDPR equivalents apply via supplementary notices.*